momof2angels
New member
I keep getting this message when I click on the link: 'There was an error loading the download'. Help, please?
-
🆘 Need Help? We’re Here for You!
Have a question or need assistance? You’re in the right place! Whether you're new to GingerScraps or just need a little guidance, feel free to ask here. Our amazing admins and helpful community members are always happy to lend a hand. 💖
Be sure to check out these helpful areas too:
🔧 If you’re having trouble with an order or product download, please visit our Support Desk - we’re happy to help!
Unable to download my purchase!
- Thread starter momof2angels
- Start date
msbrad
GingerScraps Site Creative Team
A couple things to try before official help arrives.....
restart your computer
try a different browser
delete temp Internet files
sometimes that helps.
m
restart your computer
try a different browser
delete temp Internet files
sometimes that helps.
m
momof2angels
New member
I restarted my computer, and I am still getting the same message.
Usually the quickest way to get me is the contact us form.
I'm sorry I didn't see this until now.
I resolved your download issue as soon as I saw the issue in the shop.
You should have received a second set of download links.
Please let me know if there is any thing more I can do to help you.
I'm sorry I didn't see this until now.
I resolved your download issue as soon as I saw the issue in the shop.
You should have received a second set of download links.
Please let me know if there is any thing more I can do to help you.
momof2angels
New member
Thank you. My issues have been resolved.