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Trouble With Photoshop CC

lilholmes6

GingerScraps Site Creative Team
Is anyone having trouble with Photoshop CC? Mine reset everything I've ever done, it took me back to the original welcome page like I've never used it before, and it won't let me resize anything or adjust anything. I don't know how to get in contact with anyone to ask. I'm going nuts! I can't figure this out, ugh! Can anyone help? Is this happening to anyone else?:cryhard
 
I've had that happen to me once or twice, Lynn over the course of the last 5 years! Especially after a big Photoshop CC update.

I used to go back into File > Edit > Preferences > General to re-set things back to how I liked them which was very time-consuming.

A few years ago, I learned that I can save a set of styles. I have several different ones that I like to use daily, so I loaded them all into the styles panel and then saved them as My Favorite Style Set to my computer, so now if I lose just the Styles for any reason, I just have to load one style set. Strangely, I've never lost my Actions - they always stay exactly as they have been.

You can also save your workspace, which I learned to do a few years ago as well! Once you have it set the way you like it, in the upper right-hand corner click on the middle icon (circled in red) in the screenshot below:

50474551_10218021301073565_8322434884819746816_n.jpg


A window will pop up and towards the bottom, you will see New Workspace. Click on that, name it whatever you'd like (I check all the boxes shown), as I want everything exactly the way it is when I save it, and then if for any reason PS CC re-sets anything or reverts back to if I was opening it for the first time, I simply click on the toolbar on Window > Workspace and any workspaces you've saved will be listed, click on the one you want and your workspace will go back to how you saved it. This little tip has saved me lots of time over the years, as the most I have to click on now is to re-set the workspace, and re-load My Favorite Style Set, taking just a few seconds to do both.

On the not letting you resize or adjust anything, when the Move Tool is highlighted, peek at the settings above it, as I have to have a checkmark in Auto-Select, and then Layer Selected, followed by a checkmark in Show Transform Controls, before I can resize and make adjustments.

49938095_10218021372555352_2715490079303794688_n.jpg


Hopefully something above will be helpful for you! :)
 
If still not resolved from the post above call:

Adobe Help: 1-800-833-6687
Tell them Michelle sent you!
m
[keep clicking until you get a real person].
 
Thank you so much, Ginger! I seriously don't know what I'd do without you. :kisses

Thanks, Michelle! I'm hanging onto that phone number!
 
Same here - not in the last few days, but fairly recently and I was NOT happy. But, as Ginger said, you can save styles and what have you so it makes things easier to get back to normal. I am still not the way I want to be from the last time, but I am dealing with it :)
 
I haven't had it happen in a while but I do what Ginger has explained but I also save a back up every so often of all my styles/patternsactions or any other bits I have added to the libraries so I can just bulk load them back if I need to
I use a windows based pc & go to the drive where photoshop saves all the styles & just copy & paste to my back up drive
so on my computer it is c drive/program files/adobe/adobe photoshop cc 2018/presets
I just copy the preset folders & save them as a back upfor just in case
 
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