Testers Needed! Previously Purchased Warning in Shop 4-14-25 {PAUSED}

GingerScraps

GingerScraps

Administrator
Staff member
4/18/25
UPDATE: Testing can be paused, it WAS working but some time this morning, it began to glitch again. I sent the company a support ticket so we will wait to hear back from them to begin looking again. I appreciate you all!! <3

Hi all!

As many of you know, the little “previously purchased” warning in the shop has never worked quite right—it often gave false alerts or missed actual purchases. The good news is that the company who created the mod worked in our shop today and got it fixed!

I went through my own account and everything looks like it's finally working correctly—yay! But I need your help to double-check that it’s functioning properly across the board.

If you have a few minutes, please browse around the shop and keep an eye out for any incorrect warnings. MAKE SURE YOU ARE LOGGED IN! If you are not logged into your shop account, the warnings will not show up correctly. Please make sure you’re certain before reporting anything—don’t rely on memory alone. I need to know if the issue is truly resolved or if we’re still seeing bugs, so accuracy is really important.

Thanks so much in advance! I really appreciate your help. 💛
 
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When I look in the store to something I bought, it shows in red print under the "add to wish list" that I previously have bought that item.
If I miss seeing that I can still add it to my cart and no message shows.
 
I didn't check all the store -it would take days :LOL: - but I went to my stash and checked in one designer's store with the name of the product and double checking with my folders and everything worked finally great for me, thank you so much for doing this, it's gonna save me a lot of time. Last couple of weeks I spent hours searching for something that the store "told me" that I have purchased, and the name it was familiar to me, but after searching in my orders, one by one, and thru all my stash, finally I found out that it was same name, different designer.
 
Carla minicooper452 said:
So, @GingerScraps are we just browsing the store, looking at product, and the feature is supposed to "tell" us whether we've ever actually bought it before? What if we've purchased it with a coupon? (so it's a $0.00 total)
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Make SURE you are logged in and when browsing in the shop, if you have already purchased something there will be a warning in red under the thumbnail it will say "Note: You have previously purchased the product above!"
Here is an example, on my account, because I purchased this collection, so it is giving me the little note to let me know.
Screenshot 2025-04-15 at 10.44.11 AM.png

A-M said:
When I look in the store to something I bought, it shows in red print under the "add to wish list" that I previously have bought that item.
If I miss seeing that I can still add it to my cart and no message shows.
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Yes, that is how it should work! Thank you!!

Grace. said:
I didn't check all the store -it would take days :LOL: - but I went to my stash and checked in one designer's store with the name of the product and double checking with my folders and everything worked finally great for me, thank you so much for doing this, it's gonna save me a lot of time. Last couple of weeks I spent hours searching for something that the store "told me" that I have purchased, and the name it was familiar to me, but after searching in my orders, one by one, and thru all my stash, finally I found out that it was same name, different designer.
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Awesome!! Yes, you defiantly do not need to check your entire stash!! Just a quick look around to see if it looks like the mod is working correctly. I appreciate your help! <3
 
I would say that it is working in that everything I see marked in red "you have already purchased this" is running correctly because I used to get a lot of you have purchased this when I really had not and did not see any false warnings.
BUT
I did find three kits that I KNOW are in my stash but the warning message did not show up. They were from a couple years ago?? Memory Mosaic's Artsy Bits 4, Farmhouse Summer, Denim & Lace.
 
I checked across my stash using some verification emails to be sure of the products and it's working fine for me, didn't see anything I have NOT flag for me. My only "wishlist" for the feature would be the feasibility of a similar flag inside of the product page.
 
DebraB said:
I would say that it is working in that everything I see marked in red "you have already purchased this" is running correctly because I used to get a lot of you have purchased this when I really had not and did not see any false warnings.
BUT
I did find three kits that I KNOW are in my stash but the warning message did not show up. They were from a couple years ago?? Memory Mosaic's Artsy Bits 4, Farmhouse Summer, Denim & Lace.
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Ah I figured this out! You got all of these items in a 2023 DSD build your own grab bag special from Memory Mosaic's. She made a custom listing for you including all of these products. So even though you have all of those in your stash, you never purchased the items individually from the shop.
You got the following in that customer grab bag offer :
This is your 5 for $10 Grab Bag
  • Ageless Wonder
  • Artsy Bits #4
  • Artsy Bits #7
  • Denim & Lace
  • Farmhouse Summer

I'm glad to know it wasn't from the mod itself being faulty!
 
GingerScraps said:
Ah I figured this out! You got all of these items in a 2023 DSD build your own grab bag special from Memory Mosaic's. She made a custom listing for you including all of these products. So even though you have all of those in your stash, you never purchased the items individually from the shop.
You got the following in that customer grab bag offer :
This is your 5 for $10 Grab Bag
  • Ageless Wonder
  • Artsy Bits #4
  • Artsy Bits #7
  • Denim & Lace
  • Farmhouse Summer

I'm glad to know it wasn't from the mod itself being faulty!
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yup that would be right. It was a great deal:)
 
Well!!! I went to look under GingerBreadLadies because that's where almost all of my FREEBIES were acquired and that's what I was mainly concerned about and they're ALL pegged. I think it's working GREAT! Well done!
 
I just spotted an error... haven't looked far into it yet but I know I didn't buy Friends in the Ocean and I did buy Airplane Mode... both Challenge Reward kits.... and it shows the other way round in the notification. Also have Spring Alive which doesn't show that I bought it.... in fact there are a few that I know I have that don't show up.
 
CathyS said:
I just spotted an error... haven't looked far into it yet but I know I didn't buy Friends in the Ocean and I did buy Airplane Mode... both Challenge Reward kits.... and it shows the other way round in the notification. Also have Spring Alive which doesn't show that I bought it.... in fact there are a few that I know I have that don't show up.
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Rats! I just looked and it is giving me incorrect info too, marking this with the warning even though I have not purchased them!! It WAS working correctly for at least a few days. I just sent him a message. Hopefully we can figure this out.
Thank you for letting me know.
 
While browsing through the Spring Sale offerings I have found mistakes as well..it is mistakenly telling me I have purchased Cindy Ritter's Life Authentic kit and Miss Fish's Blended Landscapes Templates
 
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Thanks @Jill I'm going to put a note up in my original thread that testing can pause until I hear back from the mod maker. I will let you all know when I would like some help again when I get word that it is working properly.
 
Mine is messed up, I noticed it when the forum came back, figured it would be worked out soon, then saw this thread.

It has kits I own, with no "you own this"
and a TON that I do not own as "you do own this"
Caps below, let me know if you need me to check or screen cap anything else. Happy to help!

GS-01.PNG
I own both of those.


GS-03.PNG
I do not own either of those.
 
VariaMoon said:
Mine is messed up, I noticed it when the forum came back, figured it would be worked out soon, then saw this thread.

It has kits I own, with no "you own this"
and a TON that I do not own as "you do own this"
Caps below, let me know if you need me to check or screen cap anything else. Happy to help!

View attachment 774887
I own both of those.


View attachment 774889
I do not own either of those.
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Yes, I put a pause on the testing, the mod is glitching again! Grrr!
I hope to hear back from the maker of the mod this week.
 
Well It worked out great for a couple of days, what is a good sign ;)
now it's showing error again on my pages but, after reading the posts here, I feel better, and I won't search into my stash for things that I suspect I never bought.
Thank you so much for all what you do dear Ginger ❤️
 
I noticed when a sale goes on like for iNSD then I own about everything in the shop it shows....or a designers puts on a sale....I have not idea if this is any help to you or not. But I usually log out and wait then log back in and then it seems normal again.
 
Windswept said:
I noticed when a sale goes on like for iNSD then I own about everything in the shop it shows....or a designers puts on a sale....I have not idea if this is any help to you or not. But I usually log out and wait then log back in and then it seems normal again.
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It really is just hit and miss, that is the most frustrating part. Thank you for the feedback though <3
 
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