*Site Issues* 11-18-2016

GingerScraps

GingerScraps

Administrator
Staff member
I am keeping the GingerScraps Facebook Fanpage updates as well....
Thank you in advance while we get this issue resolved.

We are aware of the issues at GingerScraps, I am working with our hosting company to get them resolved. Thank you in advance for your patience. Hopefully we will be back up and running shortly. I will keep you updated. Ginger
(updates posted with most recent at the top)

*UPDATE* 11-19-10:52am PST The GS site is completely restored. If you get any page load errors or notice anything not functioning properly please reply to this thread or start a new support ticket here {Contact Us}. Thank you ALL for your support and patience.

*UPDATE* 11-18 3:18pm PST We have completely restored the issues we were having. Now we are going to perform a bit of maintenance to get everything perfect. You may experience a brief time of page load errors or response issues. Expecting this to be complete in about an hour.

*UPDATE* 11-18 11:22am PST The shop is back up, we are continuing to work behind the scenes, you may still get an error, but try reloading the page.

*UPDATE* 11-18 10:00am PST We have to disable products in the shop momentarily while we fix an issue. You will receive an error when you click on a product. Thank you in advance for your patience!

*UPDATE* 11-17 10:34pm PST We are working on pinpointing the issue. At this time the site is mostly functional, however we have some connection restrictions in place so you might have to reload pages if you get an error.
 
Last edited:
*UPDATE* 11-18 3:18pm PST We have completely restored the issues we were having. Now we are going to perform a bit of maintenance to get everything perfect. You may experience a brief time of page load errors or response issues. Expecting this to be complete in about an hour.
 
*UPDATE* 11-19-10:52am PST The GS site is completely restored. If you get any page load errors or notice anything not functioning properly please reply to this thread or start a new support ticket here {Contact Us}. Thank you ALL for your support and patience.
 
GingerScraps said:
I am keeping the GingerScraps Facebook Fanpage updates as well....
Thank you in advance while we get this issue resolved.

We are aware of the issues at GingerScraps, I am working with our hosting company to get them resolved. Thank you in advance for your patience. Hopefully we will be back up and running shortly. I will keep you updated. Ginger
(updates posted with most recent at the top)

*UPDATE* 11-19-10:52am PST The GS site is completely restored. If you get any page load errors or notice anything not functioning properly please reply to this thread or start a new support ticket here {Contact Us}. Thank you ALL for your support and patience.

*UPDATE* 11-18 3:18pm PST We have completely restored the issues we were having. Now we are going to perform a bit of maintenance to get everything perfect. You may experience a brief time of page load errors or response issues. Expecting this to be complete in about an hour.

*UPDATE* 11-18 11:22am PST The shop is back up, we are continuing to work behind the scenes, you may still get an error, but try reloading the page.

*UPDATE* 11-18 10:00am PST We have to disable products in the shop momentarily while we fix an issue. You will receive an error when you click on a product. Thank you in advance for your patience!

*UPDATE* 11-17 10:34pm PST We are working on pinpointing the issue. At this time the site is mostly functional, however we have some connection restrictions in place so you might have to reload pages if you get an error.
Click to expand...

The Daily Download File for 11/10 is still missing. I don't know if this was one of the issues but, it isn't available. It's not that it has expired; it's never been available.
 
nana_vg said:
The Daily Download File for 11/10 is still missing. I don't know if this was one of the issues but, it isn't available. It's not that it has expired; it's never been available.
Click to expand...
I'm sorry you missed it nana, it was posted and set too auto expire after 5 days. We had the typical amount of downloads on the zip for Day 10, so I do know that it was posted and downloaded by many.
I just took a look at the post and it was published at 5:00am on 11/10 and expired 11/16.

Of course you can always purchase the kit after the month is over, it will be available for purchase our shop.
Let me know if you have any other questions.
Happy Scrapping!
Ginger
 
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