old order never downloaded

[teenybop61]

So I discovered that I had done an order way back in 2019 that never got downloaded. I was looking through the gingerbread ladies collabs to use a coupon from the scavenger hunt and came across a kit that said I had already purchased it. So I searched and found that I didn't have it. Anyone else ever do that.

 

[DebraB]

I don't know if I would have the patience to go back through all my past orders to find it has not been downloaded (unless there is an easier way then clicking through each order to see the name of the kit) so there may be an order I haven't downloaded to my laptop. I know there are times when I am interested in a kit and can easily look through my list of kits and find that I already have it. I know there is some glitch in the "you've already purchased...." saying there are kits I have already purchased and I know I haven't purchased them.