• 🆘 Need Help? We’re Here for You!

    Have a question or need assistance? You’re in the right place! Whether you're new to GingerScraps or just need a little guidance, feel free to ask here. Our amazing admins and helpful community members are always happy to lend a hand. 💖

    Be sure to check out these helpful areas too:

    🔧 If you’re having trouble with an order or product download, please visit our Support Desk - we’re happy to help!

HELP!

GrannyNKy

Active member
I was trying to access the store this morning via an email from Kristmess...a page from "Cloudflare Ray ID: 9a7bb3e1ed35758e" and says I am blocked .
It will not let me reach the area for support.
 
I just replied to your other message as well, but wanted to let you know that you should be good now 🙂
Sorry about that! Sometimes our safety software is a little too excited and it thinks real people are bots/spam. lol
But I would rather be safe than sorry.
When cloudflare detects anything suspicious, it will block that IP address. Most of the time is it when a user has a VPN.
I just need to have our server unblock it.
Usually a super quick fix!
Sorry for the trouble ❤️
 
Back
Top