Duplicate purchases

[rejoyce]

Does anyone know what is going on? I noticed about a month ago that the store has been showing "You have previously purchased this kit (or something like that)". Today as I was trying to decide on a gift from the gingerbread man scavenger hunt that more kits in the Gingerbread Ladies store have been showing this notice. I know that I have not purchased some of those. I really appreciate this new feature, but think there is something funny going on. Any insights would be helpful.

 

[Jill]

It has been on for quite some time now and I am loving it. It was on the store functions at my previous digi site and I missed it here. SO happy for it to be added to the GS store. It has saved me from duplicating a purchase of a few occasions. I dont know anything about it not working correctly but maybe a PM to Ginger would be the next step.

 

[photocrazy]

I've noticed it too for kits I know I do not own, but it still does work for kits that I do own. It seems so random! You're definitely not alone though.

 

[FormbyGirl]

It has only done it for kits I own so far. I am loving it and hope it never gets turned off.

 

[lebjs]

I'm so grateful for this feature to the store. Before it was turned on I purchased a couple of duplicates and I'm like everyone else hope it doesn't get turned off.

 

[GingerScraps]

Unfortunately, the new 'previously purchased' mod is a bit glitchy. I contacted the company that made the mod, and they said they would look into it. Hopefully, it can be fixed. I had to make the tough decision to either leave it in place (aware that it might be glitchy for some users) or remove it, and I decided the benefits outweighed the negatives.

If you ever have a specific question about a purchase, I can always look it up for you. Please feel free to reach out to me via the support ticket system here : Contact Us