• 🆘 Need Help? We’re Here for You!

    Have a question or need assistance? You’re in the right place! Whether you're new to GingerScraps or just need a little guidance, feel free to ask here. Our amazing admins and helpful community members are always happy to lend a hand. 💖

    Be sure to check out these helpful areas too:

    🔧 If you’re having trouble with an order or product download, please visit our Support Desk - we’re happy to help!

Receiving messages/emails from Gingerscraps

rdjrneace

New member
Within the last month I have noticed I am not getting notifications of PM (I think I have my settings right) nor emails with gift certs. I looked in my junk email and nothing is in there.

Can management check into this?
 
Can you please send me a request to the GingerScraps "contact us" forum? You can find that right up in the header.

Then we can dig into this. I need to get your info, account username for the shop and email address you want to receive PM notifications and GC's to.
So maybe you don't want that posted all on the forum.
 
Ginger - I sent you a contact us message and I think I provided everything you need. If you need anything else let me know. Thanks for checking into this for me.
 
Back
Top