Results 1 to 8 of 8
  1. #1

    Join Date
    Jul 2012
    Location
    Huntsville, Alabama
    Posts
    31
    Post Thanks / Like

    Default Help With Order Please!

    I placed an order this morning and this is what I'm getting
    123894 Processed 01-07-2014 08:00:19 $3.00
    #123893 Queued 01-07-2014 08:00:19 $1.50
    Gross total: $4.50
    Total paid: $3.00

    Could someone help me with this please?

  2. #2
    Ricki's Avatar
    Ricki is online now *Sugar Cookie*
    *GingerScraps Praise Team
    *Snickerdoodle*
    *GingerScraps Ad Team

    Join Date
    Apr 2010
    Location
    Jerusalem, Israel
    Posts
    10,811
    Post Thanks / Like

    Default Re: Help With Order Please!

    It may take a while for the word 'Queued' to change to 'Processed'.
    When It's 'Processed' you'll be able to download your order.

    Hope that helped and if not, let us know

    AngelclaudArtroom, SeatroutScraps, GingerScrapsAdTeam, SnickerdoodleDesigns, & Bright Ideas.


  3. #3

    Join Date
    Dec 2011
    Posts
    4,399
    Post Thanks / Like

    Default Re: Help With Order Please!

    I believe it has something to do with Paypal as well. Sometimes the orders get processed faster. Other times it takes awhile. Once it's changed over to processed you'll be able to download it. I had this same problem yesterday and had to wait a while to get my download links.


  4. #4

    Join Date
    Jul 2012
    Location
    Huntsville, Alabama
    Posts
    31
    Post Thanks / Like

    Default Re: Help With Order Please!

    Thank you

  5. #5
    missdamsel's Avatar
    missdamsel is online now *Site Manager
    *GingerBread Girl*
    *GingerScraps Site Creative Team
    *Scrapping Survivor - Digi-County Fair - WINNER! {staff}

    Join Date
    Sep 2008
    Location
    Franklin, TN
    Posts
    7,419
    Post Thanks / Like

    Default Re: Help With Order Please!

    all fixed

  6. Thanks trina513 thanked for this post
  7. #6

    Join Date
    Jul 2012
    Location
    Huntsville, Alabama
    Posts
    31
    Post Thanks / Like

    Default Re: Help With Order Please!

    Quote Originally Posted by missdamsel View Post
    all fixed
    Thank you

  8. #7

    Join Date
    Jul 2012
    Location
    Huntsville, Alabama
    Posts
    31
    Post Thanks / Like

    Default Re: Help With Order Please!

    I am still having problems dl the Apple Orchard Elements! Please help me!

  9. #8

    Join Date
    Jul 2009
    Location
    WI
    Posts
    9,616
    Post Thanks / Like

    Default Re: Help With Order Please!

    Sorry you are having trouble, maybe PM Missi (missdamsel) or the designer to check on the individual downloads!
    I am probably neglecting housework so I can be here... My Gallery

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •