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  1. #1

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    Default Gallery Eatting Credits!! HELP!

    I am having major issues with the gallery eatting my credits.. it is happening more and more often.. and I want it to stop! When I try to go back and edit it for the credits.. sometimes it works, but others it won't let me paste the credits in at all. I am becoming very fusterated!!! This is my FAVORITE gallery and I love all the girls here.. I just wish it would work for me!

    Ct for: Kim Jensen, Two Tiny Turtles, Michelle Godin, Tickled Pink, Sugary Fancy, Corndilla Designs, OSD, Heather Joyce

  2. #2

    Join Date
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    Default Re: Gallery Eatting Credits!! HELP!

    Ginger and the IT team are working on this issue. It seems to occur most frequently when there is the use of an apostrophe in the credits (but not all the time).

    They are hoping to have it fixed soon.

  3. #3

    Join Date
    Mar 2011
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    Default Re: Gallery Eatting Credits!! HELP!

    Always happens, I just ctrl+c my credits and let it sit on the clipboard until it goes to the second page when you're uploading.

    Once on that second landing page (where you can choose additional categories before the final upload), I paste my credits back in and yay--no issue.

    Apostrophes in the title truncate the title, then I find my issue in the description box is HTML for credit links that ends up cutting stuff off, as well. That's the stuff I simply copy to the clipboard and hold for the second page.

    Much easier workaround for now than going back and editing in every category!

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  5. #4

    Join Date
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    I'm from the country and I like it that way, Kansas
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    Default Re: Gallery Eatting Credits!! HELP!

    I think I had also heard/read there was an issue with using a fun font when pasting in credits, I could have misunderstood but it's probably safe to stick to arial and tohoma ;)

  6. #5

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    Default Re: Gallery Eatting Credits!! HELP!

    Hi! I do the same thing as Christina. I just wait until the 2nd page and type all my stuff in that box. I was super frustrated like you as well until someone told me the secret! Then all is good for me! I hope it works for you as well!

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  8. #6
    Ricki's Avatar
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    Default Re: Gallery Eatting Credits!! HELP!

    I do the same as Christina and works perfectly.

    I sure hope it works out! I love seeing your LO's .
    Last edited by Ricki; 01-07-2014 at 11:09 PM. Reason: darn typo......

    Angelclaud Artroom, Seatrout Scraps, GingerScrapsAdTeam, SnickerdoodleDesigns, & Bright Ideas.


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  10. #7

    Join Date
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    Default Re: Gallery Eatting Credits!! HELP!

    I'm, so sorry about this aggravation!
    I WISH there was a quick fix, unfortunately- we are having a lot of trouble getting this resolved.

    Hopefully these tips can help you, until we get this fixed.
    I'm sorry

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  12. #8

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    Default Re: Gallery Eatting Credits!! HELP!

    Can you all test the gallery and reply with your results?
    Stephen had implemented some coding, and we need to see if it has fixed the problem.
    Thanks in advance!

  13. #9
    msbrad's Avatar
    msbrad is online now *GingerBread Girl*
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    Default Re: Gallery Eatting Credits!! HELP!

    I've been UL alot lately -
    I go to the store and when the kit is visable 'right click' > copy...then in the gallery...highlight the kit text I want and the little symbol to hyberlinky 'lights' up, and I paste that url there.

    I've had good luck.
    Look at my gallery and see.
    m
    example
    http://store.gingerscraps.net/I-Beli...n-Godfrey.html
    Last edited by msbrad; 01-22-2014 at 02:21 AM.
    Michelle


  14. #10

    Join Date
    Feb 2012
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    Default Re: Gallery Eatting Credits!! HELP!

    There are also problems copying the link to the LO in the gallery into the challenge tracker thread posts. When I copy and paste the link, it is not clickable in the forum. This has been as issue since late last week.
    I also saw store links posted in gallery credits not being clickable, but when I copy and paste them into the address bar, the link goes to the correct item in the store.

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