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  1. #1

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    Question Gallery Upload Error

    Yesterday, I received the message: "You have exceeded your upload limit of 8 images per day." after uploading 3 layouts. The message is still there today and I've not uploaded any photos. Help? Thanks!!

  2. #2
    msbrad's Avatar
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    Default Re: Gallery Upload Error

    Oh dear....now I am not in charge, but here are a couple of thoughts.
    Have you- deleted temp internet files and cleared cookies??? Then restart the computer.
    Have you - changed and tried a different browser?
    When you UL, did the Lo go to more than one category? [example: UL to template ,plus the designer] cuz that will give you '3' since member gallery is one.

    Hoping success comes soon.
    m
    Michelle


  3. #3

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    Default Re: Gallery Upload Error

    Quote Originally Posted by ptktj View Post
    Yesterday, I received the message: "You have exceeded your upload limit of 8 images per day." after uploading 3 layouts. The message is still there today and I've not uploaded any photos. Help? Thanks!!
    Like Michi said, when you put a layout into multiple categories, it counts as more than one upload, because it's copied over to those other galleries.


  4. #4
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    Default Re: Gallery Upload Error

    And your "day" is every 24 hours not calendar days. If you upload your maximum at 5 pm today, it will be after 5pm tomorrow before you can upload again.

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  6. #5

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    Default Re: Gallery Upload Error

    Thanks ladies! Off to try again today I had not realized that copying to a designers gallery counted.

    UPDATE: it worked! Thank you so much!

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  8. #6

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    Default Re: Gallery Upload Error

    Thanks ladies! Tricia, i also replied to your customer service email
    I gave you the same info though, so glad my girls were able to help you!!

  9. #7

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    Default Re: Gallery Upload Error

    Thanks, Ginger. When I e-mailed it gave me an error so I posted here. I appreciate everyone's helpfulness.

  10. #8

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    Default Re: Gallery Upload Error

    Ah, now I see what's happening with MY GALLERY too!!!
    ok, am deleting categories...
    thank you!



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