Page 1 of 3 123 LastLast
Results 1 to 10 of 26
  1. #1

    Join Date
    Feb 2012
    Location
    Wisconsin
    Posts
    1,197
    Post Thanks / Like

    Default Help Please- locked files make me sad.

    Please?

    I have a strange problem and am wondering if anyone has encountered it themselves (thus knowing a solution).

    I used an external while working on my husbands desktop. Now I have my own laptop and hook the external up to that and access my scrap stash. Everything works perfectly- except when it doesn't.

    SOME (not all) files don't open in Photoshop. These same files worked fine when I was using the external on the desktop. Now, when I try to open them in Photoshop on my laptop I get this error:

    Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file

    I tried a few different things and nothing works (I admit I have no clue what I'm doing either).

    All I want to do is open my files but it won't let me- saying they are locked, I can't even view any images/previews within the folder either.

    :'(

    Does anyone have any idea what is going on, why and possibly how I may rectify it?

    Please and thanks!

  2. #2

    Join Date
    Feb 2012
    Location
    Wisconsin
    Posts
    1,197
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    It's somehow locked, saying I need permission to use it from this (odd numbered) user? I don't quite understand what is going on and it's becoming increasingly frustrating.

  3. #3

    Join Date
    Feb 2012
    Posts
    198
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Do you have yourself set as administrator?
    http://gallery.gingerscraps.net/data/723/Fall6.jpg

  4. #4

    Join Date
    Dec 2010
    Location
    MN-USA
    Posts
    4,425
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Is it set for "read only" right click...choose properties...and if read only is checked, uncheck it in the program or service you are running it on...just guessing here, I don't know if that's it









  5. Likes trina513 liked this post
  6. #5
    Ricki's Avatar
    Ricki is online now *Sugar Cookie*
    *GingerScraps Praise Team
    *Snickerdoodle*
    *GingerScraps Ad Team

    Join Date
    Apr 2010
    Location
    Jerusalem, Israel
    Posts
    10,338
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Could very well be one computer is a different version from the other, thus some files saved in different formats, THUS unable to open. Could be. Could also be the external changed as a result of the 'move'.

    Is your laptop new and are both computers up to date? Very important when connecting EHD's.

    AngelclaudArtroom, SeatroutScraps, GingerScrapsAdTeam & SnickerdoodleDesigns.


  7. #6
    msbrad's Avatar
    msbrad is online now *GingerBread Girl*
    *GingerScraps Site Creative Team
    *Sugar Cookie*
    *GingerScraps Praise Team
    *Winner of Scrpping Survivor- Season 4

    Join Date
    Jul 2009
    Location
    Tampa, Florida
    Posts
    15,232
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    I'm at work right now. But I've had it happen to me, and somewhere...I wrote the steps down.
    Mine are for windows 7. It is in the 'read only' as Tony said above, but I know there were more clicks I had to do.
    It went into ...dang...
    [from brain...]
    advanced > security [I think] and then had to add something.
    [darn -old brain].
    I will look this evening.
    m
    Michelle


  8. #7

    Join Date
    Feb 2012
    Location
    Wisconsin
    Posts
    1,197
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Thank you everyone, and I'll wait for your updated post Michi!

  9. #8
    Ricki's Avatar
    Ricki is online now *Sugar Cookie*
    *GingerScraps Praise Team
    *Snickerdoodle*
    *GingerScraps Ad Team

    Join Date
    Apr 2010
    Location
    Jerusalem, Israel
    Posts
    10,338
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Hoping it'll work our quick April!

    AngelclaudArtroom, SeatroutScraps, GingerScrapsAdTeam & SnickerdoodleDesigns.


  10. #9
    msbrad's Avatar
    msbrad is online now *GingerBread Girl*
    *GingerScraps Site Creative Team
    *Sugar Cookie*
    *GingerScraps Praise Team
    *Winner of Scrpping Survivor- Season 4

    Join Date
    Jul 2009
    Location
    Tampa, Florida
    Posts
    15,232
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    I'm back.
    it's long, but not impossible.
    1. right click the folder> properties- be sure both 'read only' and 'hidden' are unchecked
    2. click advanced > place check mark in the 2nd box that reads "allow files in this folder to have contents indexed in addition to file properties > ok
    3. on the top tab >security ...> edit > add > and type in the box the word Everyone
    4. click OK...it will return to the previous dialog box with the security tab.
    5. click Apply > Click OK [and cross your fingers.

    I just did one [to test my brain out with it in front of me and it worked.
    Let me know.
    m
    Michelle


  11. Likes geswho40 liked this post
  12. #10

    Join Date
    Dec 2010
    Location
    MN-USA
    Posts
    4,425
    Post Thanks / Like

    Default Re: Help Please- locked files make me sad.

    Yep, you were right...more clicks Good job with this! Good luck April, I hope this works for you









Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •