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  1. #1

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    Default Desperately Seeking Virus help!!!

    So we have the xfinity triple play...cable, internet, phone, all in one deal. I don't think it's a deal, in fact if it were up to me, I'd cancel cable. I never watch it anyway. It is so expensive...the last time I looked at the bill I was shocked...it's around $180 per month. But, my husband pays for it and so he insists on keeping it.

    It does include the Norton Security Suite. So I thought, great since we pay so darn much for this whole package, this security should be pretty good...right? Wrong! I'm pretty sure we have a virus or SOMETHING. The computer is new; only a few months old and is now SOOO SLOW. Lots of pop-ups; and some pages won't even load or take forever; especially FB; which we all NEED because of scrapping!

    So I was wondering what you all use for virus protection..and if its free; that would be great! I just used AVG for the free month...didn't seem to do anything.

    PLEASE HELP>>>and use simple terms...I'm no computer genius obviously!!

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  2. #2

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    Default Re: Desperately Seeking Virus help!!!

    This is my experience:

    I use AVG and have never had a problem.

    I have had Norton and it slowed my computer because it took heaps of memory to run. The joke in Australia about Norton is you'll never get a virus because you can't get anything done.

    Most computers here come with a year of free Norton, after that most people change to something else. I suggest if you have discs for norton then try uninstalling it and for a trial download avg and see if it makes it better. You can always reinstall it if that's not the issue.

    Hope this helps but as I say this is my experience so someone else may have a better solution

  3. #3

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    Default Re: Desperately Seeking Virus help!!!

    Norton is very heavy on the compter. AVG is good and so is Sopho's. I use Sopho's free version on my Mac. It's 'lite' on the computer and it works great.

  4. #4
    msbrad's Avatar
    msbrad is online now *GingerBread Girl*
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    Default Re: Desperately Seeking Virus help!!!

    We just finished the rid of a virus. I know exactly how I 'got' it.
    Anyhow-
    We use: AVG, Mal-ware Byte, and will do an occasional run thru with C-Cleaner. All are free and a trusting place to DL from is CNET

    Another thing to do on a regular basis- is go to Tools at the top tool bar, and delete browsing history and temporary files. Also check your disk clean up, and defrag.
    Because we, click and click and click [well at least I do] there is a lot of "gunk" that gets in there.
    m
    Michelle


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  6. #5
    prettyingreen's Avatar
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    Default Re: Desperately Seeking Virus help!!!

    I use AVG Free and Mal-Ware bytes, on the advice of my computer techy friend, and havnt had any trouble in a long time, but i do try to avoid the file sharing sites now, that is where the last few came from. I havnt used Nortin since prolly highschool, so im not much help there

  7. #6
    missdamsel's Avatar
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    Default Re: Desperately Seeking Virus help!!!

    And many people's biggest mistake is multiple virus softwares. People think if they have 2 or 3 then no virus can get thru, right? Wrong! The anti virsuses then spend too much time fighting each other that they aren't there when you realy need them.

    Also, a big thing to watch out for are games and ads on sites such as facebook. I love Fb and I am on there all the time, I just avoid clicking the ads and I don't play any of the games.

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  9. #7

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    Default Re: Desperately Seeking Virus help!!!

    You are so right Missi! Not only do multiple Anti Virus programs 'fight' against each other they also can collide, causing real damage to a computer. Being aware is the name of the game. I go by my "think before I click" rule, works all the time.

  10. #8
    missdamsel's Avatar
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    Default Re: Desperately Seeking Virus help!!!

    People do not understand why I don't watch the videos on FB, MANY if not MOST of them are virus ridden. My rule of thumb is if I do not KNOW the person IN the video (such as a friends kid, etc) and the person who took and uploaded the video, I don't watch it. Just because your best friend shares or posts a video doesn't mean it is safe! If they didn't shoot he video or know who did, I don't click!

    Not aimed at anyone who does, just sharing my policy!

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  12. #9

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    Default Re: Desperately Seeking Virus help!!!

    I also use AVG and it does a really good job. It does sound like you might have a virus though, although I am not a computer person at all, and there's a lot of great advice here already for you. I hope you get it figured out. There is a way to check your computer to see what is running in the BG, but I can't remember how to do that. Does anyone here know how to do that?








  13. #10

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    Default

    I use Norton 360 and don't have issues. Only virus I got was with AVG.
    I only use AVG on my phone.


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